NAME: DELL
Job Details
Education: B.E/B.Tech/ME/MCA
Experience: Freshers
Job Location: Noida
Systems Support Associate
Monitors and diagnoses performance of system resources and batch cycles utilizing software
support tools.
Performs incident resolution, problem determination and root cause analysis.
Escalates tickets to specialized technical teams.
Resolves problems involving technical knowledge of Unix, Intel, iSeries, Mainframe, messaging, storage and networking.
Evaluates system configuration and software to ensure effective use of hardware resources.
Provides positive customer experience with each customer interaction.
Candidate Profile
Candidate should possess Any degree from a recognised university.
Established working knowledge and application of a specialized technical skill.
Understands how work impacts results for their area.
Demonstrates knowledge of internal operations and develops relationships to facilitate workflow.
Applies specialized knowledge to coordinate day-to-day work.
Knowledge of related regulations and standards.
Strong understanding of current processes and procedures and may identify opportunities for improvement.
Completes a wide range of tasks and assignments.
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